At VeetaCare, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to make the process hassle-free.
- Eligibility for Refund:
- Refunds are applicable within 30 days of the original purchase date.
- Products must be unused, in their original packaging, and in the same condition as received.
- Refund Process:
- To initiate a refund, contact our customer support team at email@example.com with your order number and details of the issue.
- Our team will review your request and guide you through the return process.
- Return Shipping:
- Customers are responsible for the return shipping costs unless the product received is damaged or defective.
- We recommend using a trackable shipping service for returns.
- Processing Time:
- Once we receive your return, please allow 5-7 business days for the processing of your refund.
- Refund Method:
- Refunds will be issued to the original payment method used during the purchase.
- Non-Refundable Items:
- Certain products may not be eligible for a refund due to hygiene or safety reasons. Please check the product description for details.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or issue a full refund.
- Cancellation Policy:
- Orders can be canceled within 24 hours of purchase. Once shipped, the standard refund policy applies.
By making a purchase on www.veetacare.com, you agree to abide by this refund policy. VeetaCare reserves the right to amend this policy at its discretion. For any further inquiries, feel free to reach out to our customer support team.