At VeetaCare, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy to make your experience with us worry-free.
Eligibility for Returns:
- Returns are accepted within 30 days from the date of purchase.
- Items must be unused, in the same condition as received, and in their original packaging.
How to Initiate a Return:
- Contact our customer support team at firstname.lastname@example.org with your order number and reason for return.
- Our team will provide you with a return authorization and detailed instructions on where to send your item.
- Customers are responsible for the cost of return shipping unless the return is a result of our error.
- We recommend using a trackable shipping method to ensure the safe return of your item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a specified timeframe.
- If you received a defective or damaged item, we will gladly exchange it for the same product. Contact our customer support for assistance.
Certain items, such as perishable goods, personalized items, and gift cards, are not eligible for return.
For any inquiries or assistance, please contact our customer support team at email@example.com. We are here to help you.
Note: This return policy is subject to change without prior notice. Please review the policy periodically for any updates.